FAQs Editor - Main Page

1) Current Working Set:

Sorting tool that allows you to easily find your questions. The drop down list will display categories as you create them. Selecting one will display all questions that are in that category.

2) Inactive FAQs (No. of Questions)

Provides a list of all inactive questions.

3) Published FAQs (No. of Questions)

Provides a list of all active questions on your site.

4) Add New:

Click here to add a new question.

5) Edit:

Click here to edit question. 

6) Delete:

Highlight the question to be deleted.  It can be in either the Inactive or Published FAQs columns then click 'Delete'. A pop-up will ask you to confirm.

Note: Deleted questions cannot be restored. It is always best practice to place an question in the inactive column instead of deleting. Delete questions only if you are sure you will have no further use of them.

7) Publish:

Highlight the question in the Inactive FAQs column and click 'Publish'. You will see the question move over to the Published FAQs column.

8) Deactivate:

Highlight the question in the Published FAQs column and click 'Deactivate'. You will see the question move over to the Inactive FAQs column.

Add / Edit Tabs