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Annual Licensing

To continue to utilize the Clarity Console content management tools after the first year of your site is released, the average annual licensing fee is 15% of the initial contract value. Annual licensing is due on the anniversary date of the site going live. The licensing fee pays for:

  • Continued use of the tools
  • All standard upgrades to your licensed tools
  • Customer support from 8:30 am to 5 pm EST on normal work days. We do our best to answer the phone personally and not make you play tick-tack-toe on your phone dial to reach someone who can help you.

Example:

If the cost to build your site is $20,000 and the site is released on May 1, 2025, annual licensing of $3,500 ($20,000 X 15%) would be due on May 1, 2026 and on May 21, 2027, May 21, 2028, etc.