Please note, this only applies to our customers who do NOT charge the credit card immediately when the order is submitted.
With tokenization implemented for your e-commerce site, each order has a key for the three tokens needed to successfully process each order.
If all of the letters are grey (see second order at the left), everything is in place to capture your funds via the 'Make Payment' button. If any of the token letters are red (see first order at right), there will be a link to Generate AN Tokens. You can click this to regenerate the tokens prior to capturing your funds.